Contact information

Contact information

Real people, happy to help.

Questions about an order, a product or your pet's new favourite thing? Write to us any time. We usually reply within 24 hours, Monday to Friday.

Email us

info@musopets.com

Include your order number, if you have one, so we can help faster.

Business details

Trade nameMUSO
Registered addressFrazione Nave San Felice
38015 Lavis (TN), Italy
Emailinfo@musopets.com
Websitemusopets.com

Before you write

✓  Where's my order? Your tracking link is in your shipping confirmation email.

✓  Returns. See our Return and refund policy, then email us to start.

✓  Damaged item? Send a photo within 7 days of delivery and we'll make it right.

Please don't send returns to our registered address. Email us first and we'll give you the right return address.